People Skills teaches the key competencies for effective listening to best serve customers and enhance the sales process.
This course presents questioning techniques that evaluate customer needs to deliver clarity throughout the sales process.
People Skills – Personality Traits explains the variations in human social styles to identify an effective communication strategy and improve the customer experience.
Relationship Building teaches salespeople strategies to convert prospects into customers that are willing to help them build their business.
The topics covered in this course are critical to being an effective communicator who can get their message across, whether trying to connect to serve, influence, or sell! For a more detailed description of this course, click to learn more