Essential People Skills for Professionals

Course Takeaway & Application

By the end of this course, you will complete a series of activities that clarify how to use each skill individually and collectively to become an effective communicator. You will learn to ask better questions to get the answers you need to do your work. You will learn how to listen more intently so you can hear what others are saying both verbally and nonverbally. You will discover what types of personality traits you possess and how to identify and communicate effectively with the other types you will encounter. More importantly, you will learn how to connect with others on a deeper level so you can build more meaningful and, yes, more profitable relationships.