This course presents questioning techniques that evaluate customer needs to deliver clarity throughout the sales process.
Course Category: Coaching & Skills Gap Training Courses
Skills Gap Training Courses
People Skills – Personality Traits
People Skills – Personality Traits explains the variations in human social styles to identify an effective communication strategy and improve the customer experience.
People Skills – Relationship Building
Relationship Building teaches salespeople strategies to convert prospects into customers that are willing to help them build their business.
CRM – The Carrier of the Sales Practice
This course introduces the fundamentals of Customer Relationship Management (CRM) software usage, and its importance to building a successful sales practice.
CRM Software Data Management Strategies
Data Management Strategies outlines CRM best practices for database configuration and management to enhance business development activities.
KM SYS2 – Tools to Manage a Sales Practice
The KM SYS2 training course defines the business management tools required to manage a large-scale sales practice
KM SYS1- How to Connect & Build Rapport
The KM SYS1 training course examines the importance of the initial contact phase with new prospects and provides strategies to develop a predictable, repeatable and trackable sales process.
KM SYS3 – How to handle Unresponsive clients
The KM SYS3 training course teaches sales professionals how to address unresponsive clients and identify needs to avoid loss of sale.
KM SYS5 – Automating the Follow up Process
The KM SYS5 training course teaches salespeople how to collect customer data and utilize automated marketing sequences to manage a large volume of prospects.
KM SYS6 – Organizing Clients Crm Strategies
The KM SYS6 course outlines a strategy for CRM software that assesses a prospect’s referral potential to determine the best approach for follow up throughout the customer relationship management process.