The Complete Sales Process redefines the parameters for gathering information as technology changeshow customers interact with local dealerships. This course teaches professionals to adapt and expand their skillset to meet customer needs.At the end of this course, professionals possess strategies to replace the“Road to the Sale” model with a more comprehensive sales process that relies on lead development and customer relationship management.
Topics Covered in This Course Includes:
In-Dealership Sales Process
Effective Lead Development Best Practices
Customer Relationship Management Best Practices
CRM Software Best Practices
What You Can Expect
Lessons that include a series of topics
Series of topics to be completed before moving to next lesson
Email notifications when next lessons are accessible
Course badge, a certificate of completion, and CEU credits towards annual recertification upon completion
Purchase individual license for one, or multiple licenses to train an entire team. Group training comes with a management dashboard to monitor the team’s progress and performance.