About This Training Program
This course explains the importance of integrating mental preparation into the dealership business model. It emphasizes the importance of rehearsing the sales process and preparing probable responses and scenarios to better engage with customers. At the end of this course, apply the framework of mental preparation to develop a personal checklist and achieve peak performance in daily client interactions.
What You Will Learn
- Mental Preparation Exercises
- Successful Client Interactions
- Prepare for Daily Success
What You Can Expect
- Self-paced course
- Lessons that include a series of topics
- Series of topics to be completed before moving to next lesson
- Email notifications when next lessons are accessible
- Course badge, a certificate of completion, and CEU credits towards annual recertification upon completion
