Excellent customer service is often defined as the customer experience. The secret to success is understanding that it consists of a series of best practices that, when coupled with a few specific frameworks, are the recipe for delivering a winning experience. For a more detailed description of this course, Click to learn more.
Course Category: Customer Relationship Management
Essential People Skills for Professionals
The topics covered in this course are critical to being an effective communicator who can get their message across, whether trying to connect to serve, influence, or sell! For a more detailed description of this course, click to learn more